For Japanese agents
Agent Onboarding
Access the Agent Partner Guide, Tour Conductor Collaboration Agreement and Additional Service Fees documents in preparation for your Agent Onboarding Meeting.
Staff Hub
Program pages, in one place
Everything we hand out before a tour — for agents, for teachers, and for parents. Open the one you need and share the link from there.
For teachers and tour conductors
Meetings 1–3
Access the Meeting Onboarding Website to guide agents and teachers through GOLD's program preparation process and ensure everyone understands the key steps, responsibilities and deadlines.
For GOLD staff
Program Planning
Enter a program name, the arrival date and the departure date, and get every step of the Program Delivery Workflow dated — from signing through to closing the program out — ready to download.
For parents
Parents Page
Share this page with parents and students during the Saishutoko Setsumeikai to help them prepare for their journey, understand what to expect and feel ready for the program ahead.
For Japanese agents
Agent Onboarding
The documents to work through in preparation for the Agent Onboarding Meeting.
-
Agent Partner Guide
How GOLD, the agent, the partner school and accompanying staff work together to prepare and deliver a program — roles, responsibilities and what we each need from the other.
-
Tour Conductor Collaboration Agreement
The roles, responsibilities and lines of communication between GOLD and the tour conductor while the group is in Australia. Signed and returned before departure.
-
Additional Service Fees
What is charged when GOLD is asked to provide services outside the agreed program — for example a new host-family placement or a transfer after arrival.
Open one to read it here. There is a download button on every document.
For GOLD staff
Program Planning
Enter the program name, the arrival date and the departure date. Every step of the Program Delivery Workflow is worked out — counted back from arrival, and forward from departure for closing the program out.
| Who | Task | When | Date |
|---|
Enter an arrival date to work out the dates.